Below you will find answers to some of our frequently asked questions. If your question has not been answered below, please do get in touch with the Centre and we will happily help you with your query.

NEW PARTICIPANTS

How do I access activities at CSRC?
We accept referrals from any persons - individuals, parents, carers or professionals. Contact the office for details of the sessions we offer and if you wish to proceed, we will send you an application form.

Is there a cost for the activities you provide?
Yes, there is a cost. Prices for our main activities can be found on our Activities page.  For anything else, please contact the Centre.

Is there a waiting list?
For some activities, there is a waiting list. We do our absolute best to keep waiting lists to a minimum.

I am currently on your waiting list; how much longer will I have to wait for a place?
We endeavour to keep in touch with everyone on our waiting list to keep them informed on progress. We try to offer places as soon as we possibly can but if you have not heard from us, please contact the Centre.

Is there an age limit to access CSRC?
No, we take children and adults with no upper or lower age limit (within reason and safe medical grounds). For RDA riding sessions, children need to be aged five and over. Children under the age of five can be considered for Hippotherapy sessions.

VOLUNTEERING

Can I volunteer at the Centre?
Yes! New volunteers are very welcome! The Centre cannot run without volunteers. We can offer a variety of volunteering opportunities for people aged 14 and over. Please contact our Volunteer Coordinator for more details: Volunteering@clwydspecialridingcentre.co.uk 01352 770 446 (Option 4).

RDA RIDING AND CARRIAGE DRIVING SESSIONS

I need some help and support to mount/dismount, will that be possible?
We use our hydraulic platform to aid mounting and our volunteers will assist with dismounting, adjusting girths and stirrups and side walking.

Do you cater for school groups?
Yes. We have school groups that attend on a weekly basis as part of their curriculum. If your school is interested in learning more about what we can offer, please contact the Centre.

What is your riding and carriage driving weight limit?
Our riding weight limit is 12½ stone / 79.4kgs. For carriage driving, 15 stone (inc. wheelchair if used). Anyone over that limit will be considered for mechanical horse sessions as an alternative or as part of a plan to return to riding.

Are there any alternatives to riding and carriage driving that I can consider?
Yes, we also offer mechanical horse sessions. We work in partnership with Spirit Hippotherapy, to deliver supported mechanical horse sessions. Anyone interested in mechanical horse sessions should contact the Centre. (Also see answers below on Mechanical Horse).

MECHANICAL HORSE SESSIONS

Are there any alternatives to riding that I can consider?
If suitable, our mechanical horse sessions can be offered as an alternative to riding. Contact the Centre for more information.

I would like to try riding on the simulator before a live horse, will that be possible?
Yes. For enquiries about mechanical horse sessions, please contact the Centre.

PAYING FOR SESSIONS

How do I pay for lessons?
All lessons must be pre-paid in advance. We do not offer refunds for missed lessons, unless it is CSRC who cancels. Please view our payment and cancellation policy for further details.

HOLIDAYS

I would like to find out more about your RDA holidays.
Please visit the Holidays page for all information about our holiday offering and how to book. We would be happy to discuss your holiday requirements in more detail – please contact the office to find out more.

Can I hire out your holiday accommodation for a private holiday?
We welcome enquiries from groups looking for accessible holiday accommodation.

GENERAL

Can I adopt/sponsor a pony?
Yes! All our horses and ponies are available for adoption - £10 for 12 months or to sponsor from £250 upwards. For further details visit our Donate Page